PayU Review (2026): Fees, FIRA and Payout Experience for Indian Exporters
- Author:
- Manoj Sharma
- Verified by:
- Editorial team
- Published:
- Last modified:
Short answer
PayU is best for Indian businesses taking international card payments on a website or checkout. Cost: estimate only: Up to ₹4,56,792 on $5,000. Settlement: t+2 business days in INR, as PayU states; same-day and priority settlement offered to some business categories, possibly for a fee. FIRA: not confirmed. PayU's public pages do not mention FIRA, FIRC or e-FIRC.
| Criterion | Verdict | Basis | Best for |
|---|---|---|---|
| Cost | Estimate only: Up to ₹4,56,792 on $5,000 | Landed INR on a $5,000 invoice at today's reference rate | Comparing total cost |
| Speed | States T+2 business days in INR | As stated by PayU | Cash-flow planning |
| Compliance documents | Not confirmed; not mentioned on public pages | FIRA or FIRC availability | GST refunds and tax records |
| RBI status | Not confirmed; no PA-CB claim or RBI listing verified | Authorisation for cross-border payments | Regulatory comfort |
| Availability | Yes, subject to PayU and bank due diligence | Who can open an account in India | Checking eligibility |
Is PayU good for Indian exporters and freelancers?
PayU is best for Indian businesses taking international card payments on a website or checkout. It is a weaker fit for freelancers whose clients pay by bank transfer, or users who need a published FX rate and FIRA.
| Criterion | Verdict | Basis | Best for |
|---|---|---|---|
| Cost | Estimate only: Up to ₹4,56,792 on $5,000 | Landed INR on a $5,000 invoice at today's reference rate | Comparing total cost |
| Speed | States T+2 business days in INR | As stated by PayU | Cash-flow planning |
| Compliance documents | Not confirmed; not mentioned on public pages | FIRA or FIRC availability | GST refunds and tax records |
| RBI status | Not confirmed; no PA-CB claim or RBI listing verified | Authorisation for cross-border payments | Regulatory comfort |
| Availability | Yes, subject to PayU and bank due diligence | Who can open an account in India | Checking eligibility |
What is PayU and who is it for?
PayU is an Indian payment gateway that lets merchants accept online payments through cards, UPI, net banking and wallets. For overseas customers, it accepts international credit and debit cards and PayPal at checkout, converts the amount to INR and settles to the merchant's Indian bank account. It is a checkout tool. It does not give users foreign bank account details for receiving bank transfers.
- Regulated by: Not confirmed. PA-CB status could not be verified on rbi.org.in, and PayU's pages make no PA-CB claim
- Used by: Yes. New merchants sign up online, and existing merchants enable international payments through help.payu.in or care@payu.in. PayU's international card terms (clause 1.2(b)) say international card processing is provided at PayU's discretion, subject to additional due diligence by PayU, the acquiring banks and the nodal bank, and that approval can be withdrawn at any time
- Best for: Indian businesses taking international card payments on a website or checkout
How do you open a PayU account in India?
- Check eligibility: Yes. New merchants sign up online, and existing merchants enable international payments through help.payu.in or care@payu.in. PayU's international card terms (clause 1.2(b)) say international card processing is provided at PayU's discretion, subject to additional due diligence by PayU, the acquiring banks and the nodal bank, and that approval can be withdrawn at any time
- Sign up on PayU's official website and choose the account type that matches your business.
- Complete KYC with the documents listed below for your entity type.
- Add your Indian bank account for INR payouts.
- Share the receiving details or payment link with your client, and check the purpose code and FIRA settings before the first payment.
| Document | Best for |
|---|---|
| Not confirmed. PayU's public pages do not list the documents required for international payments | Indian account holders |
What are PayU fees and FX markup?
| Fee type | Amount | When it applies | Best for |
|---|---|---|---|
| Receiving: International credit and debit cards (Visa, Mastercard, American Express) | 3% for international transactions plus 18% GST on the standard plan; FX markup not confirmed | PayU's international payments page says specific rates come from an account manager or care@payu.in | Indian businesses taking international card payments online |
| Receiving: PayPal wallet at checkout | Not confirmed | – | Indian businesses taking international card payments online |
| Receiving: Foreign bank transfer (ACH, SWIFT) to local account details | Not offered | PayU's public pages do not describe any foreign account details | Indian businesses taking international card payments online |
| Currency conversion to INR | Not confirmed. PayU's terms say it converts at the inter-bank rate decided by the banks or card associations, shared in the daily merchant payment report (non-business days use the previous business day's rate); no margin over mid-market is published | When foreign currency is converted | Indian businesses taking international card payments online |
| Payout to an Indian bank | PayU converts international payments to INR and settles to the merchant's Indian bank account, typically within T+2 business days. The fee is deducted per transaction. Same-day or priority settlement may carry a nominal extra fee | When INR is sent to your account | Indian businesses taking international card payments online |
| Setup, onboarding or annual fee | None on the standard plan | – | Indian businesses taking international card payments online |
| Same-day or priority settlement | Nominal fee may apply; amount not published | – | Indian businesses taking international card payments online |
| Domestic payments | 2% for Visa, Mastercard, net banking, BNPL and wallets; 3% for Diners, American Express and EMI; plus 18% GST | – | Indian businesses taking international card payments online |
| Currency Calculator Fee (multicurrency checkout) | Charged to the paying customer, not the merchant, at a rate PayU specifies at the time of payment, with the customer's consent (international card terms, clause 1.2(g)); rate not published | – | Indian businesses taking international card payments online |
| GST on fees | PayU's pricing page states "18% GST applicable on all transactions". It does not spell out the base further; GST is shown alongside its transaction fees | Applies to the platform's fee | Indian businesses taking international card payments online |
How much INR do you receive on $2,000, $5,000 and $10,000 with PayU?
| Platform and invoice | Fee | FX markup | GST | INR received | Cost | Best for |
|---|---|---|---|---|---|---|
| PayU, $2,000 | – | – | – | Not published | – | Indian businesses taking international card payments online |
| PayU, $5,000 | – | – | – | Not published | – | Indian businesses taking international card payments online |
| PayU, $10,000 | – | – | – | Not published | – | Indian businesses taking international card payments online |
How fast does PayU settle payments to India?
| Platform | Settlement to India | Payout route | Best for |
|---|---|---|---|
| PayU | States T+2 business days in INR | INR to Indian bank, typically T+2; fee deducted per transaction | Indian businesses taking international card payments online |
Does PayU provide FIRA and e-BRC, and is it RBI PA-CB authorised?
The RBI pages checked did not confirm a PA-CB (cross-border) authorisation for PayU. PayU's international payments page refers to compliance with global standards but makes no specific RBI PA-CB claim.
| Platform | FIRA and e-BRC | RBI status | Checked | Best for |
|---|---|---|---|---|
| PayU | Not confirmed; not mentioned on public pages | Not confirmed; no PA-CB claim or RBI listing verified | 30 Sept 2026 | Indian businesses taking international card payments online |
Which currencies, countries and payment methods does PayU support?
| Platform | Currencies | Payment methods | Indian individuals | Indian businesses | Best for |
|---|---|---|---|---|---|
| PayU | States 135+ currencies including USD, EUR, GBP, settled in INR | International credit and debit cards (Visa, Mastercard, American Express); PayPal wallet at checkout; Foreign bank transfer (ACH, SWIFT) to local account details | Freelancers addressed; eligibility without entity not confirmed | Yes, subject to PayU and bank due diligence | Indian businesses taking international card payments online |
What are the pros and cons of PayU?
Pros
- Published base rate: the standard plan lists 3% for international transactions, plus 18% GST
- No fixed costs: no setup, onboarding or annual fees on the standard plan
- Fast settlement: T+2 business days to an Indian bank account
- One checkout: domestic and international payments run through the same gateway
- International card acceptance (Visa, Mastercard, American Express) and PayPal at checkout
- Payments accepted in over 135 currencies, settled in INR
Cons
- FX markup not published: PayU's terms name an inter-bank rate set by banks or card associations but do not state its margin over mid-market
- No bank transfer receiving: there are no local USD, GBP or EUR account details for clients who pay by wire or ACH
- Pricing on request and approval needed: the international payments page sends merchants to an account manager for detailed rates, and PayU's international card terms say the service is provided at PayU's discretion, subject to extra due diligence by PayU and its acquiring and nodal banks
- FIRA not documented: PayU's public pages say nothing about FIRA or FIRC for international receipts
Is PayU worth it for Indian exporters and freelancers?
PayU is worth considering for Indian businesses taking international card payments on a website or checkout. It is a weaker fit for freelancers whose clients pay by bank transfer, or users who need a published FX rate and FIRA.
What are the best alternatives to PayU?
Other platforms ranked by the INR received on a $5,000 invoice. See the full PayU alternatives comparison.
| Platform | Fees | FX markup | FIRA | INR on $5,000 | Best for |
|---|---|---|---|---|---|
| Skydo | $19 up to $2,000, $29 to $10,000, 0.3% above + GST | States zero FX margin at live rate | States instant, free FIRA per payment | ₹4,70,314 | Indian freelancers and exporters receiving mid to large B2B invoices |
| Razorpay | 1% per bank transfer (Rs 1,000 flat below Rs 1,00,000) + GST | States 0% markup on MoneySaver at live rate | FIRS within 24 hours of settlement; no charge listed | ₹4,67,968 | Indian businesses and freelancers on Razorpay invoicing foreign clients |
| Kotak Mahindra Bank | No inward, FIRC, SWIFT fee on current accounts; GST on conversion | Card rate, markup not published; 1.71% below mid-market on 7 Oct 2026 | Nil FIRC on current accounts; savings Rs 100 or nil | ₹4,64,950 | Service exporters wanting a current account without inward remittance fees |
| HDFC Bank | No inward charge; physical FIRC INR 200 + taxes; GST on conversion | Card rate ~1.79% below mid-market on 6 Oct 2026; markup unpublished | Physical FIRC INR 200; emailed advice free for trade | ₹4,64,572 | Existing HDFC customers wanting free SWIFT receipts or EEFC accounts |
How did we verify this?
Fees, FIRA terms and RBI status were checked on PayU's own pages and RBI sources on 30 Sept 2026. INR figures use the XE mid-market rate for 3 Nov 2026. User ratings are not included because they were not independently checked.
- PayU Pricing, 3% for Diners, American Express, EMI, International transactions; 18% GST applicable on all transactions; No set-up fee; standard settlement T+2; custom pricing slabs for higher volumes or enterprise needs, based on payment mode, industry type, risk profile, transaction volume, value-added features and processing requirements; no setup, onboarding or annual fees (checked 7 Oct 2026)
- PayU International Payments, 135+ currencies; Visa, Mastercard, American Express and PayPal; INR conversion at transaction-date rate; T+2 business days; specific rates via account manager or care@payu.in; compliance with global standards (checked 7 Oct 2026)
- PayU terms for international card processing and multicurrency payments, 1.2(e): the exchange rate used by PayU for all Authorised Currencies will be the inter-bank rate as decided by the respective banks or card associations and as shared by PayU with the Merchant by issuing the merchant payment report on every Business Day; non-Business Day transactions use the rate of the immediately preceding Business Day; 1.2(b): the International Card Processing Payment Mechanism and the Multicurrency Payment Feature shall be provided solely at PayU's discretion, subject to additional due diligence and criteria specified by PayU and/or Acquiring Banks and the Nodal Bank, who may withdraw approval at any time; 1.2(g): PayU may charge Customers a Currency Calculator Fee at a rate specified at the time of payment, upon the Customer consenting (checked 7 Oct 2026)
FAQs about PayU
Is PayU safe to use for receiving international payments in India?
PayU's regulatory position for Indian users: Not confirmed. PA-CB status could not be verified on rbi.org.in, and PayU's pages make no PA-CB claim. The RBI pages checked did not confirm a PA-CB (cross-border) authorisation for PayU. PayU's international payments page refers to compliance with global standards but makes no specific RBI PA-CB claim.
Can Indian freelancers open a PayU account?
Individuals: PayU's international payments page addresses freelancers such as designers, developers, consultants and coaches. Its public pages do not state the KYC or entity conditions for individuals, so eligibility without a business entity is Not confirmed Businesses: Yes. New merchants sign up online, and existing merchants enable international payments through help.payu.in or care@payu.in.
How much does PayU cost on a $5,000 invoice?
PayU does not publish enough pricing for Indian users to calculate the INR received on a $5,000 invoice. The fee table on this page lists every charge PayU does publish, so you can estimate the cost for your own invoices.
How long does PayU take to settle payments to India?
PayU states: T+2 business days in INR, as PayU states; same-day and priority settlement offered to some business categories, possibly for a fee. Timing depends on the payment method, cut-off times and holidays in India and the sending country, so allow extra time for the first payment while KYC and account checks complete.
Does PayU give a FIRA or FIRC?
PayU's public pricing and international payments pages do not mention FIRA, FIRC or e-FIRC. Merchants who need export proof should confirm with PayU support before they rely on it. A FIRA or FIRC is used as proof of export for GST refunds and income tax records, so confirm how PayU issues it and whether it carries a charge.
What are the main drawbacks of PayU?
The main limitations found on PayU's own pages are: FX markup not published: PayU's terms name an inter-bank rate set by banks or card associations but do not state its margin over mid-market; No bank transfer receiving: there are no local USD, GBP or EUR account details for clients who pay by wire or ACH.