Export Services India

PingPong vs PayU (2026): Which Is Better for Receiving International Payments in India?

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Short answer

The better choice depends on how your clients pay and which documents you need. Neither platform publishes full pricing for Indian users. PingPong is best for Indian marketplace sellers (Amazon and similar) collecting in multiple currencies. PayU is best for Indian businesses taking international card payments on a website or checkout.

How do PingPong and PayU compare at a glance?

How much INR do you receive on $2,000, $5,000 and $10,000 with PingPong vs PayU?

Each row applies the platform's published fee, FX markup and GST on the fee to the XE mid-market rate for 3 Nov 2026.

What is PingPong and who is it for?

PingPong is a cross-border payments company founded in New York in 2015 and headquartered in Hangzhou, China, which has operated in India since July 2019 from a Bengaluru office. Indian e-commerce sellers, exporters and freelancers open virtual receiving accounts in foreign currencies, link them to marketplaces or share them with clients, and withdraw to an Indian bank account in INR or, through an EEFC account, in foreign currency.

  • Regulated by: States its India Liaison Office is RBI-approved (UIN BGLO19008226) and that it acts as an OPGSP; RBI PA-CB authorisation Not confirmed
  • Used by: Yes. India pages target e-commerce sellers, exporters and service businesses; KYC includes business information.
  • Best for: Indian marketplace sellers (Amazon and similar) collecting in multiple currencies

What is PayU and who is it for?

PayU is an Indian payment gateway that lets merchants accept online payments through cards, UPI, net banking and wallets. For overseas customers, it accepts international credit and debit cards and PayPal at checkout, converts the amount to INR and settles to the merchant's Indian bank account. It is a checkout tool. It does not give users foreign bank account details for receiving bank transfers.

  • Regulated by: Not confirmed. PA-CB status could not be verified on rbi.org.in, and PayU's pages make no PA-CB claim
  • Used by: Yes. New merchants sign up online, and existing merchants enable international payments through help.payu.in or care@payu.in. PayU's international card terms (clause 1.2(b)) say international card processing is provided at PayU's discretion, subject to additional due diligence by PayU, the acquiring banks and the nodal bank, and that approval can be withdrawn at any time
  • Best for: Indian businesses taking international card payments on a website or checkout

How do PingPong and PayU fees and FX markup compare?

What does PingPong charge?

What does PayU charge?

How do PingPong and PayU compare on settlement speed?

  • PingPong: Help centre: INR withdrawals succeed the same day (T+0) if submitted before the 2:30 pm cut-off, otherwise the next day (T+1); non-INR withdrawals within 1-3 days. The freelancer page separately says INR withdrawals take 1-2 working days
  • PayU: T+2 business days in INR, as PayU states; same-day and priority settlement offered to some business categories, possibly for a fee

Do PingPong and PayU provide FIRA and e-BRC, and are they RBI PA-CB authorised?

Which currencies, countries and payment methods do PingPong and PayU support?

What are the strengths and limitations of PingPong and PayU?

PingPong

  • Marketplace focus: India pages list Amazon US, UK, EU, Japan, Canada and Australia, plus other marketplaces and PayPal or Stripe payouts
  • Fast INR payout: help centre says same day for INR withdrawals submitted before 2:30 pm (the freelancer page says 1-2 working days)
  • Free FIRC: digital FIRC per transaction at no charge
  • Free receiving: help centre says opening an account and receiving payments is free
  • Pricing opacity: the 1% figure 'may vary from region to region' and no FX markup or GST treatment is published
  • Regulatory status in India: platform describes itself as an OPGSP with an RBI-approved liaison office; PA-CB authorisation not confirmed on an RBI page
  • Inbound checks: wire transfers need order information (invoice or contract) for approval, and rejected payments take around 15-20 working days to return
  • Personal payers: some receiving accounts do not accept funds from individual accounts

PayU

  • Published base rate: the standard plan lists 3% for international transactions, plus 18% GST
  • No fixed costs: no setup, onboarding or annual fees on the standard plan
  • Fast settlement: T+2 business days to an Indian bank account
  • One checkout: domestic and international payments run through the same gateway
  • FX markup not published: PayU's terms name an inter-bank rate set by banks or card associations but do not state its margin over mid-market
  • No bank transfer receiving: there are no local USD, GBP or EUR account details for clients who pay by wire or ACH
  • Pricing on request and approval needed: the international payments page sends merchants to an account manager for detailed rates, and PayU's international card terms say the service is provided at PayU's discretion, subject to extra due diligence by PayU and its acquiring and nodal banks
  • FIRA not documented: PayU's public pages say nothing about FIRA or FIRC for international receipts

Should you choose PingPong or PayU?

  • Choose PingPong if: you need Indian marketplace sellers (Amazon and similar) collecting in multiple currencies.
  • Choose PayU if: you need Indian businesses taking international card payments on a website or checkout.

For example, an exporter billing $5,000 a month: Neither platform publishes full pricing for Indian users.

Which other platforms should you consider besides PingPong and PayU?

Other covered platforms ranked by the INR received on a $5,000 invoice.

How did we verify this?

Fees, FIRA terms and RBI status were checked on each platform's own pages and RBI sources on 30 Sept 2026. INR figures use the XE mid-market rate for 3 Nov 2026. The formula is on the methodology page.

  1. PingPong India home, Digital FIRCs in your PingPong dashboard. Free of cost; All fee charges are shown on the account dashboard (checked 7 Oct 2026)
  2. PingPong India: For Amazon Sellers, All-inclusive transaction fee up to 1%; FIRC for each transaction (checked 6 Oct 2026)
  3. PingPong India: Freelancers and service providers (checked 6 Oct 2026)
  4. PingPong India: E-commerce sellers (checked 6 Oct 2026)
  5. PingPong India: B2B payments, OPGSP with partner Citibank; no charge for transfers within network (checked 6 Oct 2026)
  6. PingPong India: Value added services (checked 6 Oct 2026)
  7. PingPong India: Licensing and regulation, RBI-approved liaison office BGLO19008226; OPGSP (checked 6 Oct 2026)
  8. PingPong India: About us (checked 6 Oct 2026)
  9. Help centre: What is the charging standard?, Creating a PingPong account and receiving payment is free of charge. Withdraw balance ... will be charged 1% per transaction. However, fee standard may vary from region to region (checked 7 Oct 2026)
  10. Help centre: What does KYC mean? (checked 6 Oct 2026)
  11. Help centre: What does sole proprietorship mean? (checked 6 Oct 2026)
  12. Help centre: How long does the verification process take? (checked 6 Oct 2026)
  13. Help centre: How does your virtual account charge? (checked 6 Oct 2026)
  14. Help centre: Which currencies are supported? (checked 6 Oct 2026)
  15. Help centre: Which platforms can I receive payments from? (checked 6 Oct 2026)
  16. Help centre: Can I receive funds through wire transfer? (checked 6 Oct 2026)
  17. Help centre: Transfer conditions (checked 6 Oct 2026)
  18. Help centre: Increase virtual account limit (checked 6 Oct 2026)
  19. Help centre: How can I withdraw funds?, INR T+0 before 2:30 pm cut-off; non-INR 1-3 days (checked 6 Oct 2026)
  20. Help centre: How can I get a FIRC?, 3-5 business days (checked 6 Oct 2026)
  21. PingPong Terms and Conditions (incl. Exhibit A, Customer Location in India), value not exceeding the equivalent of ₹25,00,000 (approximately US$30,000) per transaction; conversion at the foreign exchange rate at the applicable transaction time as determined by PingPong; Export Collection Account with an AD Bank in India (checked 7 Oct 2026)
  22. PayU Pricing, 3% for Diners, American Express, EMI, International transactions; 18% GST applicable on all transactions; No set-up fee; standard settlement T+2; custom pricing slabs for higher volumes or enterprise needs, based on payment mode, industry type, risk profile, transaction volume, value-added features and processing requirements; no setup, onboarding or annual fees (checked 7 Oct 2026)
  23. PayU International Payments, 135+ currencies; Visa, Mastercard, American Express and PayPal; INR conversion at transaction-date rate; T+2 business days; specific rates via account manager or care@payu.in; compliance with global standards (checked 7 Oct 2026)
  24. PayU terms for international card processing and multicurrency payments, 1.2(e): the exchange rate used by PayU for all Authorised Currencies will be the inter-bank rate as decided by the respective banks or card associations and as shared by PayU with the Merchant by issuing the merchant payment report on every Business Day; non-Business Day transactions use the rate of the immediately preceding Business Day; 1.2(b): the International Card Processing Payment Mechanism and the Multicurrency Payment Feature shall be provided solely at PayU's discretion, subject to additional due diligence and criteria specified by PayU and/or Acquiring Banks and the Nodal Bank, who may withdraw approval at any time; 1.2(g): PayU may charge Customers a Currency Calculator Fee at a rate specified at the time of payment, upon the Customer consenting (checked 7 Oct 2026)

FAQs about PingPong vs PayU

Is PingPong or PayU cheaper for receiving USD in India?

Neither platform publishes full pricing for Indian users. At $2,000: Neither platform publishes full pricing for Indian users. At $10,000: Neither platform publishes full pricing for Indian users. Figures use each platform's published pricing and today's reference rate, so check both pricing pages before you decide.

Which is faster, PingPong or PayU?

PingPong states: Help centre: INR withdrawals succeed the same day (T+0) if submitted before the 2:30 pm cut-off, otherwise the next day (T+1); non-INR withdrawals within 1-3 days. The freelancer page separately says INR withdrawals take 1-2 working days. Check the platform's own pricing page before relying on these figures.

Do PingPong and PayU both provide a FIRA?

PingPong: Free digital FIRC per transaction, applied for from the dashboard; the help centre says applications complete in 3-5 business days. PayU: Not confirmed. PayU's public pages do not mention FIRA, FIRC or e-FIRC. Check the platform's own pricing page before relying on these figures.

Are PingPong and PayU authorised by RBI?

PingPong: States its India Liaison Office is RBI-approved (UIN BGLO19008226) and that it acts as an OPGSP; RBI PA-CB authorisation Not confirmed. PayU: Not confirmed. PA-CB status could not be verified on rbi.org.in, and PayU's pages make no PA-CB claim.

Can Indian freelancers use both PingPong and PayU?

PingPong, individuals: Not confirmed. India pages market to freelancers and service providers, and the help centre lists sole proprietorship as a business type requiring business documents; whether an individual without a business registration can sign up is not stated. PayU, individuals: PayU's international payments page addresses freelancers such as designers, developers, consultants and coaches.

Should I switch from PingPong to PayU?

Switch only if PayU pays more on your usual invoice size or fits how your clients pay. Keep the PingPong account open until every invoice sent with its details is paid, and download your FIRA or FIRC records first. Check the platform's own pricing page before relying on these figures.