Export Services India

PingPong vs Remitly (2026): Which Is Better for Receiving International Payments in India?

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Short answer

The better choice depends on how your clients pay and which documents you need. Neither platform publishes full pricing for Indian users. PingPong is best for Indian marketplace sellers (Amazon and similar) collecting in multiple currencies. Remitly is best for family and personal remittances sent from the US to India.

How do PingPong and Remitly compare at a glance?

How much INR do you receive on $2,000, $5,000 and $10,000 with PingPong vs Remitly?

Each row applies the platform's published fee, FX markup and GST on the fee to the XE mid-market rate for 3 Nov 2026.

What is PingPong and who is it for?

PingPong is a cross-border payments company founded in New York in 2015 and headquartered in Hangzhou, China, which has operated in India since July 2019 from a Bengaluru office. Indian e-commerce sellers, exporters and freelancers open virtual receiving accounts in foreign currencies, link them to marketplaces or share them with clients, and withdraw to an Indian bank account in INR or, through an EEFC account, in foreign currency.

  • Regulated by: States its India Liaison Office is RBI-approved (UIN BGLO19008226) and that it acts as an OPGSP; RBI PA-CB authorisation Not confirmed
  • Used by: Yes. India pages target e-commerce sellers, exporters and service businesses; KYC includes business information.
  • Best for: Indian marketplace sellers (Amazon and similar) collecting in multiple currencies

What is Remitly and who is it for?

Remitly is a US-based money transfer service that lets senders in countries such as the US send money to recipients abroad, including India. Indian residents receive Remitly transfers as INR into their bank account, through UPI or via cash pickup, with the sender initiating and paying for the transfer. Its consumer service is restricted to personal, family or household purposes, so it is not designed for Indian freelancers or exporters invoicing foreign clients.

  • Regulated by: Not confirmed. Remitly is not shown as an RBI PA-CB authorised entity on any page reviewed.
  • Used by: Not supported for receiving. Remitly Business is for US-based companies sending payments abroad; no page reviewed offers Indian businesses a way to receive or collect payments.
  • Best for: Family and personal remittances sent from the US to India

How do PingPong and Remitly fees and FX markup compare?

What does PingPong charge?

What does Remitly charge?

How do PingPong and Remitly compare on settlement speed?

  • PingPong: Help centre: INR withdrawals succeed the same day (T+0) if submitted before the 2:30 pm cut-off, otherwise the next day (T+1); non-INR withdrawals within 1-3 days. The freelancer page separately says INR withdrawals take 1-2 working days
  • Remitly: Delivered to Indian bank accounts, UPI or cash pickup; Remitly shows a promised delivery time per transfer and refunds its fee if late. Specific timings Not confirmed.

Do PingPong and Remitly provide FIRA and e-BRC, and are they RBI PA-CB authorised?

Which currencies, countries and payment methods do PingPong and Remitly support?

What are the strengths and limitations of PingPong and Remitly?

PingPong

  • Marketplace focus: India pages list Amazon US, UK, EU, Japan, Canada and Australia, plus other marketplaces and PayPal or Stripe payouts
  • Fast INR payout: help centre says same day for INR withdrawals submitted before 2:30 pm (the freelancer page says 1-2 working days)
  • Free FIRC: digital FIRC per transaction at no charge
  • Free receiving: help centre says opening an account and receiving payments is free
  • Pricing opacity: the 1% figure 'may vary from region to region' and no FX markup or GST treatment is published
  • Regulatory status in India: platform describes itself as an OPGSP with an RBI-approved liaison office; PA-CB authorisation not confirmed on an RBI page
  • Inbound checks: wire transfers need order information (invoice or contract) for approval, and rejected payments take around 15-20 working days to return
  • Personal payers: some receiving accounts do not accept funds from individual accounts

Remitly

  • Recipient simplicity: The Indian recipient needs only a bank account or UPI ID; the sender handles the transfer
  • Published sender fee: USD to INR fee of $3.99 below $1,000 and $0 at $1,000 or more is shown on Remitly's site
  • Multiple payout options: Bank deposit, UPI and cash pickup in India
  • Delivery promise: Fee refund if the transfer arrives after the promised date
  • Personal use only: The consumer service is limited to personal, family or household purposes, not business or export receipts
  • Sender-initiated: Indian users cannot get collection account details or invoice clients through Remitly
  • FX markup not disclosed: Remitly states it may earn on the exchange rate spread but does not publish the markup
  • No published FIRA: Remitly does not state that it issues FIRA or e-FIRC for export documentation

Should you choose PingPong or Remitly?

  • Choose PingPong if: you need Indian marketplace sellers (Amazon and similar) collecting in multiple currencies.
  • Choose Remitly if: you need family and personal remittances sent from the US to India.

For example, an exporter billing $5,000 a month: Neither platform publishes full pricing for Indian users.

Which other platforms should you consider besides PingPong and Remitly?

Other covered platforms ranked by the INR received on a $5,000 invoice.

How did we verify this?

Fees, FIRA terms and RBI status were checked on each platform's own pages and RBI sources on 30 Sept 2026. INR figures use the XE mid-market rate for 3 Nov 2026. The formula is on the methodology page.

  1. PingPong India home, Digital FIRCs in your PingPong dashboard. Free of cost; All fee charges are shown on the account dashboard (checked 7 Oct 2026)
  2. PingPong India: For Amazon Sellers, All-inclusive transaction fee up to 1%; FIRC for each transaction (checked 6 Oct 2026)
  3. PingPong India: Freelancers and service providers (checked 6 Oct 2026)
  4. PingPong India: E-commerce sellers (checked 6 Oct 2026)
  5. PingPong India: B2B payments, OPGSP with partner Citibank; no charge for transfers within network (checked 6 Oct 2026)
  6. PingPong India: Value added services (checked 6 Oct 2026)
  7. PingPong India: Licensing and regulation, RBI-approved liaison office BGLO19008226; OPGSP (checked 6 Oct 2026)
  8. PingPong India: About us (checked 6 Oct 2026)
  9. Help centre: What is the charging standard?, Creating a PingPong account and receiving payment is free of charge. Withdraw balance ... will be charged 1% per transaction. However, fee standard may vary from region to region (checked 7 Oct 2026)
  10. Help centre: What does KYC mean? (checked 6 Oct 2026)
  11. Help centre: What does sole proprietorship mean? (checked 6 Oct 2026)
  12. Help centre: How long does the verification process take? (checked 6 Oct 2026)
  13. Help centre: How does your virtual account charge? (checked 6 Oct 2026)
  14. Help centre: Which currencies are supported? (checked 6 Oct 2026)
  15. Help centre: Which platforms can I receive payments from? (checked 6 Oct 2026)
  16. Help centre: Can I receive funds through wire transfer? (checked 6 Oct 2026)
  17. Help centre: Transfer conditions (checked 6 Oct 2026)
  18. Help centre: Increase virtual account limit (checked 6 Oct 2026)
  19. Help centre: How can I withdraw funds?, INR T+0 before 2:30 pm cut-off; non-INR 1-3 days (checked 6 Oct 2026)
  20. Help centre: How can I get a FIRC?, 3-5 business days (checked 6 Oct 2026)
  21. PingPong Terms and Conditions (incl. Exhibit A, Customer Location in India), value not exceeding the equivalent of ₹25,00,000 (approximately US$30,000) per transaction; conversion at the foreign exchange rate at the applicable transaction time as determined by PingPong; Export Collection Account with an AD Bank in India (checked 7 Oct 2026)
  22. Remitly: Send Money to India from the US (checked 6 Oct 2026)
  23. Remitly USD to INR rates and fees, Fee $3.99 below $1,000, $0 at $1,000 or more; promotional rate on first $6,000 (checked 6 Oct 2026)
  24. Remitly User Agreement, Consumer use for personal, family or household purposes; FX spread disclosure; US residency and age 18; delivery promise; Remitly may limit transfer amounts per transaction or in aggregate; cash pickup cancelled if not collected within 60 days (checked 6 Oct 2026)
  25. Remitly Business, For US-based companies paying freelancers, contractors and vendors abroad (checked 6 Oct 2026)

FAQs about PingPong vs Remitly

Is PingPong or Remitly cheaper for receiving USD in India?

Neither platform publishes full pricing for Indian users. At $2,000: Neither platform publishes full pricing for Indian users. At $10,000: Neither platform publishes full pricing for Indian users. Figures use each platform's published pricing and today's reference rate, so check both pricing pages before you decide.

Which is faster, PingPong or Remitly?

PingPong states: Help centre: INR withdrawals succeed the same day (T+0) if submitted before the 2:30 pm cut-off, otherwise the next day (T+1); non-INR withdrawals within 1-3 days. The freelancer page separately says INR withdrawals take 1-2 working days. Specific timings Not confirmed..

Do PingPong and Remitly both provide a FIRA?

PingPong: Free digital FIRC per transaction, applied for from the dashboard; the help centre says applications complete in 3-5 business days. Remitly: Not confirmed. Remitly does not state on its pages that it issues FIRA or e-FIRC to Indian recipients..

Are PingPong and Remitly authorised by RBI?

PingPong: States its India Liaison Office is RBI-approved (UIN BGLO19008226) and that it acts as an OPGSP; RBI PA-CB authorisation Not confirmed. Remitly: Not confirmed. Remitly is not shown as an RBI PA-CB authorised entity on any page reviewed.. Check the platform's own pricing page before relying on these figures.

Can Indian freelancers use both PingPong and Remitly?

PingPong, individuals: Not confirmed. India pages market to freelancers and service providers, and the help centre lists sole proprietorship as a business type requiring business documents; whether an individual without a business registration can sign up is not stated. Remitly, individuals: Indian residents can receive personal transfers sent by family or friends abroad.

Should I switch from PingPong to Remitly?

Switch only if Remitly pays more on your usual invoice size or fits how your clients pay. Keep the PingPong account open until every invoice sent with its details is paid, and download your FIRA or FIRC records first. Check the platform's own pricing page before relying on these figures.