Export Services India

What Is OUR, SHA and BEN Charges?

Verified by:
Editorial team
Published:
Last modified:

Short answer

OUR, SHA and BEN are charge instructions on an international bank transfer. They state who pays the transfer fees. With OUR, the sender pays all fees. With SHA, the sender and the receiver each pay their own bank's fees. With BEN, the receiver pays all fees, which are deducted from the amount.

What does OUR, SHA and BEN Charges mean in simple words?

When a client abroad sends you money, the payment instruction includes a charges option. The option decides who pays the bank fees on the way. Fees can arise at the sender's bank, at one or more intermediary banks, and at the receiving bank in India. OUR means the sender covers every fee, so the full amount should reach you. SHA means shared: the sender pays the sending bank's fee and you pay the fees of the banks after it. BEN means you cover all fees, and they are deducted from the amount before it is credited. In practice, banks do not always apply these options in the same way, and some intermediary fees are only known after the transfer. For a closer look at those fees, see the page on intermediary bank charges.

For example, an Indian copywriter invoices a client in Germany for EUR 1,000. If the client selects SHA, the German bank charges its own fee and any later fees are deducted from the EUR 1,000 before conversion, so the credited amount can be slightly lower than the invoice.

Why does OUR, SHA and BEN Charges matter for Indian exporters and freelancers?

  • Invoice amount: The charge option decides whether the full invoice value reaches your account. A short credit can leave a gap between the invoice and the money received, which then needs explaining to the client.
  • FEMA: The FEMA Export and Import Regulations, 2026 require the full export value to be realised within nine months of the invoice date for services (Regulation 5). A small shortfall from deducted fees is something to discuss with your AD bank.
  • Bank compliance: Your AD bank records the inward credit against the invoice in EDPMS. If the credited amount differs from the invoice, the bank may ask you to explain the difference, so keep the remittance advice with your records.
  • Income tax: Deducted bank fees reduce the amount credited but not the invoice value. Check with your tax adviser how to record the fee in your books.
  • Bank charges: Under Regulation 19(3), an authorised dealer bank must keep the charges it levies reasonable and proportional to the services rendered. Your own bank's fee for an inward credit sits in its published schedule.

How does OUR, SHA and BEN Charges work?

The sender selects a charge option when placing the transfer, and the banks apply it as the payment moves from bank to bank.

  1. The client's bank asks the sender to pick OUR, SHA or BEN on the transfer form.
  2. The sending bank deducts its own fee, either from the sender (OUR and SHA) or from the transfer amount (BEN).
  3. Intermediary banks, if any, pass the payment on and may deduct a fee from the amount when the option is SHA or BEN.
  4. Your Indian bank receives the funds, converts them to rupees and applies its own inward remittance fee if its schedule includes one.
  5. You compare the credited amount with the invoice and ask your bank for the remittance details if a difference appears.

How do you check which charge option affects your payment?

Compare the invoice amount with the amount credited, then ask the sender for the charge option used. A worked example with hypothetical numbers shows the effect of each option.

  1. Assume an invoice of USD 1,000 and total deductions of USD 25 by the banks in the chain (hypothetical).
  2. With OUR, the sender pays the USD 25 separately and you should receive USD 1,000 before conversion.
  3. With SHA, the sender pays the sending bank's share and the remaining fees are deducted, so you may receive less than USD 1,000.
  4. With BEN, the full USD 25 comes out of the transfer, so you receive USD 975 before conversion.
  5. Ask your bank for the remittance details or transfer message to see the charge option recorded and any deductions made.

What do people get wrong about OUR, SHA and BEN Charges?

  • OUR guarantees full amount: OUR tells banks the sender pays all charges. Some banks may still deduct a fee from the amount, so check the credited amount against the invoice.
  • SHA means equal split: SHA means each side pays its own bank's fees. It does not mean the total fee is divided in half.
  • Receiver chooses: The sender selects the option when placing the transfer. A receiver can ask the sender to pick a particular option but cannot set it directly.
  • Only banks matter: Intermediary banks can add fees that neither side sees at the time of sending, so the final deduction is sometimes unknown until the funds arrive.

How did we verify this?

Every rule and definition on this page is linked to its official source, checked on the dates below.

  1. RBI, Foreign Exchange Management (Export and Import of Goods and Services) Regulations, 2026 (FEMA 23(R)/2026-RB), Regulations 4(2), 5(1) and 19(3) (checked 9 Oct 2026)

FAQs about OUR, SHA and BEN Charges

Which is better for an Indian freelancer, OUR or SHA?

OUR usually leaves the full invoice amount with the receiver because the sender covers all fees. SHA can reduce the credited amount through later bank fees. Many freelancers ask clients to use OUR, but the client decides, so confirm the option with the client before the transfer is sent.

Can the BEN option reduce the INR amount I receive?

Yes. With BEN, the receiver pays all charges, and the banks deduct them from the transfer amount. The credited amount in the foreign currency is lower than the invoice, and so is the rupee value after conversion. Check the final credit against the invoice before reconciling the payment.

Does my Indian bank charge me for an incoming transfer?

That depends on the bank and its schedule of charges. Regulation 19(3) of the FEMA Export and Import Regulations, 2026 requires an authorised dealer bank to keep charges reasonable and proportional to the services rendered. Check your bank's published forex charges or ask your relationship manager.

Who decides the charge option on a SWIFT payment?

The person sending the money selects the charge option on the payment instruction at their bank. The receiver cannot set it afterwards. If you want a particular option, tell your client before they make the transfer, and share your bank details exactly as your bank provides them.

Can I get a deducted bank fee back from the sender?

There is no automatic refund of fees deducted along the way. You can ask the client whether they will cover the shortfall, or ask your bank for the remittance details to see where the deduction occurred. Whether a claim is possible depends on the banks involved and the client's willingness.